South Beach Smoke Reviews
| Arrival | 4-7 Days |
| Flavor | 3.5 |
| Nicotine Levels | 4 |
| price | $59.99 |
kevin
Reviewed on 12/07/11
Presentation/Packaging 3/5
The South Beach Smoke Deluxe kit features has received an update, though the packaging remains the same, employing a glossy black background with some luminescent graphics on the standard magnet flap box. The logo and graphics have the feel of South Beach, bringing to mind busy nightlife and leisure. I’ve never been a big fan of the SBS graphic design though I’m certain some will find it appealing right away. The box features a “New & Improved” sticker and on the inside, where it counts, it has received some real improvement.
Battery/Responsiveness 4.5/5
The improvement to the battery here is big in terms of both performance and presentation. Their new battery is still a KR808D-2 like all previous SBS kits, responsive and long-lasting. And now it’s been modified to run at 4.2 volts, rather than the standard 3.7 or less of most e-cig batteries outside of mods. I didn’t run it through a volt meter to verify this but I didn’t feel the need to- the difference is extremely noticeable. It runs much hotter than previous SBS batteries and probably all other mini e-cig batteries, giving better vapor production and changing, sometimes improving the taste of the SBS cartomizers which I’ll elaborate on next. My only small gripe with the battery used here is that it’s a little wider and heavier than it needs to be but this comes with the benefit of longer battery life, roughly 3-4 hours here with heavy use. In terms of presentation, the new battery features a crystal red-lit LED which just looks really cool compared to the standard plastic cap LED cover of most e-cigs. They’ve also employed added their full logo on the side of the battery (it was previously just the “O” of “Smoke”) and it looks surprisingly good.
Vapor/Flavor(s) 3/5
The cartomizers seem to be the same as they have been in the last couple versions of the kit but they are certainly improved by the increase in power with the SBS battery. The vapor production with South Beach Smoke has always been pretty good and now it’s moved into great. In terms of flavor, I found the SBS flavors to be certainly different and sometimes better using their new battery. Their tobacco flavor tastes much better at this higher voltage as does the menthol. The coffee and the vanilla were certainly changed by the higher voltage but I couldn’t say for sure that they were “better”. Most of the time, an increase in voltage running through the battery will bring the flavor of e-liquid “out” a little more and distinguish it. But the SBS flavors have always seemed a little bland to me, so I felt that the battery improvement here is still held back by the unimproved e-liquid, resulting in less than impressive flavor. Though if you haven’t liked SBS flavors before, this new battery really does change the flavor and may be an improvement, depending on your own tastes. For me, the tobacco is certainly a standout from the bunch.
Overall (Not An Average) 4/5
The South Beach Smoke Deluxe Kit has received some serious improvement to the battery. And a 4.2v battery in this class of product isn’t just unique- it’s unheard of. I have plenty of admiration for SBS in making strides to improve their product, especially in ways that other companies can’t or won’t. With some improvement to their flavors, this kit could be one of the best available and for right around $60, it’s still a good value as it is.
This was my first e-cig purchase. On the day I received my order, it was incomplete (they left out the USB charger). After calling to advise them of the error in the order, I discovered the short battery would not charge. Called again, was told to send back the charger and the short battery (at my expense) and they would send me new ones. I would still have the long battery to use when the USB charger arrived. A week later the USB charger arrived, and as soon as I plugged it into my computer, the magic smoke escaped, (luckily, no damage to my computer or USB port) and it would not charge the long battery. Called again, was told to send in the USB charger and the long battery (at my expense), but this time the woman I spoke to reduced the cost of my monthly supply of cartomizers (15 per month) by $20 per month (from about $56 to $36) for life (good deal, so I thought). I had to delay the recurring cartomizer order by 2 weeks since I still had 14 cartomizers from my initial order. At this point I decided to return the whole thing (it was getting close to the 30 day return policy). This time, the woman who answered said she would email me a prepaid shipping label to return the batteries and chargers if I didn’t return the product. I agreed, and the email never came. Called the next day to ask where the prepaid label was, she said it had been sent, but sent me another one, that one never arrived as well. The 3rd day I called to say I never received to prepaid label, but gave her an alternate email address to send it to. Within a few minutes I had a return label, but it had to be sent to the post office for the post office to determine the postage and then send it to SBS. 10 days later I called to ask if they had received my batteries and chargers, they had not. 2 more days later, I called and they had received everything and the replacements had already been shipped. At this time I delayed the recurring cartomizer order again by another 2 weeks as I still had 14 cartomizers from my original order. A week later I received a long battery, a short battery with the plastic end (that covers the LED) missing, and the AC charger. Called again, as the USB charger was missing again and was told it shipped the same day as the other items, but in a different package. I also told them of the missing end cap on the short battery and was told to send it back (at my expense, but I used the generic return label sent previously, ha ha). I also had to delay the ship date of the recurring cartomizer order by another 2 weeks. I was now able to charge and use the long battery, but to this day (more than 45 days after receiving the kit) I have yet to receive the USB charger, or the replacement (and complete) short battery. During all this, a friend had a Green Smoke kit. It just so happens it is interchangeable with the SBS kit (the only difference between the two is the printing on the box, everything else is the same exact size, even the box. So I ordered a Green Smoke kit and everything is good. been vaping away ever since I received the Green Smoke kit. (even used the SBS cartomizers). As soon as I get the short battery and the USB charger, I’m sending the whole thing back. I made them send me an email stating they would refund my cost for the kit in full (including shipping), even after the 30 days was up, once I had received all the replacement parts. Worst experience (and product) of my life.
FIRST KIT NOTHING WORKED.
SECOND KIT, AFTER WEEKS OF CORRESPONDING, BATTERIES NOT WORKING.
NOTHING GOOD TO SAY, PERIOD.
Placed my order over 20 days ago, emailed asking where it was at and their reply was to call their customer service. Called and was told it was in the mail.
2nd email…no reply from them yet.
This product is a waste of time and money, it leeks the liquid all over, in your mouth, in your car… The customer support is fair at best and the company is all about getting thier money. If you choose to use this product, good luck!
I ordered a kit and I was inroled in there program automatically. I did not want that and then they sent out more carts with out telling me. it deducted from my bank account and since i did not have the money it coast me 30 bucks in an over the limit fee. it took days to contact some one and get out of the program. It was a big mess and there product is not that good. I returned the kit but I still have not seen my refund after 20 days. I do not recommend this product or there company they have bad CS.
I had one of their kits before and it was just OK. I had battery issues, etc. I was called by their customer service department since I hadn’t ordered any carts in a while and they explained the new kit. They gave me a great deal on a new one and it’s now my favorite. I have discontinued using the brand I had switched to. I can easily recommend it.
ran out of cartomisers quickly, waiting for replacement. There’s the hook: the initial cost is low, and the “club” price is substantial and requires definite commitment foer at least the 1st month.
Starter with their Premium Kit then upgraded to the Deluxe. Trust me, starting out with the Deluxe is a much better idea. Their Deluxe kit has great battery life and the cartridges come in great flavors. I started with vanilla but switched to tobacco, it tastes so similar to Malboro Reds I used to smoke. I like that South Beach Smoke has great customer service, whenever I call them or send a message on Facebook I get personal communication with a HUMAN (very important). My only problem with them is that they don’t carry lanyards and I had to go on eBay to get mine. I’ve bothered them to no end about it and hopefully they will get it soon.
At first I kind of liked the idea but later found some of the cartridges would not thread into the battery and the taste was inconsistent on my second and third orders. The factory battery isn’t worth a darn and for the price…. I expected much better product.
I wouldn’t recommend!
Matt was great at meeting my needs for replacement battery cartridges. He knew what I had previously ordered and offered to replace all the batteries I had with the new update – FREE! I’ve been a Home Delivery Program customer for over a year and I’m very happy and glad I have been able to do business with South Beach Smoke.
I love the product — I switched from Green Smoke and V2 — had bad experiences with both.
ordered starter kit deluxe came within a week everything worked right out of box battery life is good been using about 2 weeks now smoked about a pack a day of marl med and have stopped all together they advertise cartomizer = 1and half pack but only getting about 1 per day usage
When I bought this e-cigarette (kit came with 2 batteries, charger, and a sample pack for about 80.00 after shipping and all) I could choose how many packs I ordered; however, now there is a min. order of three packs (39.99) and they charge 9.99 shipping!! Three packs weigh a fraction of a pound and they are charging ten dollars to ship?!? You will see what I’m talking about then you get them. So it is 49.99 for three packs. If you go to your local tobacco store they have the “Fuma” brand filters (cartriges) that fit and work well on the South Beach battery. They are about 15.00 a pack of 5. On a better note, I also bought a “Vapor 4 life” battery (9.99) and a usb charger (7.95) and a pack of “filters” (they call them cartomizers) for 10.50 a pack of 5. They must have 100 different flavors. I got the coffee sampler pack and also tried the pomagranite and loved both of them!! I wish I would have went with VFL first. I would have never bought the South Beach. They also have MANY more accessories for their e-cig. They do not produce as much vapor as South Beach.
I started using this product and became a home deliverly customer. When I first received the deluxe kit I was very happy with it. But the cartridges was not even coming close to the 1 1/2-2 packs that they advertise. Called customer service and they were very helpful and sent out new cartridges to me at no charge. However the problem still existed. When I talked with customer service again, they told me that it was not the cartridges, it was the battery that was causing the problem and told me that they had upgraded to the new Super Max batteries and they sent me out the short and long battery with the new charger. Well these new and improved batteries are worthless, 1st set lasted 3 days and they would no longer hold a charge longer than 50-60 puffs before they started blinking at you. They sent out new batteries to me. Long battery came completely dead and useless, short battery lasted less than 1 week before it was doing the same thing. 3rd set of batteries just received yesterday. Short battery will not lite up, long battery seems to be working ok for now, but this is only day 2. Customer service had admitted that they have been having issues with their batteries and is trying to resolve this quickly. However with all this being said, they have replaced their product at no charge. It is just the hassle of waiting for the replacement, especially if you are like me and are no longer smoking the regular tobacco cigerettes any longer. Once they get the battery issue resolved I will be very happy with this company.
I started a deluxe kit in November of 2011 and really liked it from the start. After month one I started to notice that the NEW super max battery needed to be tapped or blown on to get it started.. While this was only happening with the short battery I found myself having to place a reorder when I got down to 8 out of 15 cartridges left. The shipping takes 6-9 days to get and with a $9.99 shipping charge its way to pricey to expedite it. I contacted customer service and they stated that there was only lifetime warranty for customers ont he monthly delivery program. Now 2 weeks later I have 2 full packs left and two battery’s that refuse to charge. Over $200 I wont be getting back.
Bad Bad product. I received the Premium Pack, the charger does not work. Have to really try hard to get any nicotine. Gave me bad headaches, Very hard to draw. The cartridges are very touch and go as to whether you will get one that actually works. I am sticking with Mystic, great brand. I did not sign up for monthly refills, thanks goodness. If I receive unauthorized refills, Better Business Bureau here I come.
I was surprised how fast it shipped but they taste awful and theyre pretty expensive for da little u get
I was using e-cigs from another manufacturer(Smoke Stik) Carts didn’t last long and carried four batteries around with me just to get thru a day. Ordered SB’s Deluxe, have a charger at home and in vehicle, so when I need to charge a batt, I have one with me. But batteries last alot longer than the other brand so don’t need to charge as often. The carts last longer also and alot more vapor with less draw. The first draw I took I choked on, but then learned I didn’t need to hit it like the other ones.
I enjoy their ecig but they have the worst customer service around with reps trained to lie to you directly.
1st order they claimed to ship on January second. A few days later tracking hasn’t updated and I call and am told the order was shipped on the 2nd. Same deal a few days after that. Finally 10 days or so after the order I call again, the rep tells me that the order hasn’t shipped because they are out of stock of cartridges. This proves that they first few customer service representatives lied.
2nd order was cartridges with their home delivery program. Shipped out on time and everything looked good. Opened up the package a week or two later when I ran out of cartridges from my original order. I find that they sent THE WRONG cartridges designed for their OTHER ecig. Super, cartridges that don’t work with my model. Call them up and the customer service rep says they’ll ship out the correct cartridges immediately and I would receive an email with tracking within 2 days. That was 2 weeks ago. They haven’t done shit and once again lied to me. Called yesterday and was totally blown off by customer service. Sent and email seeing if their customer service is any better if you don’t talk to them. No response.
Been totally calm and laid back with all communications with these idiots and crooks (except for the email hah!). Nothing works.
Going to file a complaint with the BBB on monday assuming they haven’t made any progress with the most recent issue.
I think it’s a lot better that smoking the real thing….. and I’m waiting for the battery to run out….. I’m wondering about the other’s flavors the 16gm nicotine with mentol is very ood I’m gonna try one with less nicotine and w’ll see.
Sent me the wrong cartridges and waited 2 Weeks to do so. Ordered again and of course I need to contact customer service again a week later because they haven’t shipped yet. I think they.re backordered and not telling their customers. Really disappointed.
Bottom line great product when it works, I’ve had a battery replaced and now a charger, customer service for me has been pretty OK, but the shipping charges are nothing more then to cover replacement costs of what they are shipping you. This company isnt looseing any money by any means. Taping the cigarette to get it to work is a pain, if the issues continue i will not be useing the product much longer and will find something that works more consistently a good e cigarette that creates allot of vapor is great but is one that works when you want it too seems to trump the vapor.
I am a college student, and recently my campus (UF) banned smoking anywhere on campus. Even though this was a big problem for me as a smoker, I know it’s for the best.
This made me really want to start smoking e-cigs, and I decided to try South Beach Smoke because I heard from a few friends that they were great. I was really pleased when I tried them, and am happy that I can now smoke in my dorm, on campus, in my car and not break any rules. My roommates are also happy because I don’t smell like smoke anymore!
Bottom line is I’ve tried the competition, and even though there are drawbacks with South Beach Smoke, they are currently better than the competition. The long battery life and fast delivery is probably the better qualities. I wish they had more flavors to choose from, and I wish they had better quality of flavors. PG-free alternatives would also be nice. They need to offer blank, re-fillable cartridges, but they probably won’t because they would lose money. I recently ordered some juice from a company with a good reputation. I plan on refilling the spent S.B. Smoke cartridges with it, but am skeptical. Often when I am done with a S.B. Smoke cartridge, it smells funny. Not sure mixing the flavors in a bad-smelling, spent cartridge will work out. Anyone else done this?
My South Beach Smoke e-cigs have the best batteries. They are SuperMax lithium ion and they last a very long time. I feel like I go days between charging and I vape very often. Excellent quality.
Cigarettes are really nasty, and my cigarette habit was really getting to me. Smoking in the car was a hassle; have you ever burned a hole in your upholstery because of your cigarette? Yeah, not cool. The messy ash and butts, not to mention the unhealthy smoke needed to go. So, I read reviews online, found out that South Beach Smoke is the like, best company out there, and I got a starter kit. As soon as I tried it I knew I was never buying a pack of cigarettes again. The taste just like
regular cigarettes, and are so much better!
I really recommend the Home Delivery Program to anyone who is thinking about vaping with South Beach Smoke e-cigs. Keeps things easy, saves a lot of money. The e-cigs are the best out there, and this program makes buying from them a pleasure.
I placed my order two weeks ago and I was blown away how quickly my package got here! The service and shipping was so fast. I was beyond happy to get my e-cigs, and I haven’t smoked a tobacco cigarette since. It was, all in all, a really great experience.
I have been with SBS for more than a year, I love them! Their electronic cigarettes are fantastic and being a long term user, I must say, that I have been taken care of very well through the entire time. Home Delivery makes a big difference, and the discounts are really nice. The SuperMax batteries last and last, I feel like I can puff all day. The vapor is really clean, and the draw is smooth and thick, and at first it totally reminded me of a cigarette. I love being a smoke-free South Beach Smoke customer!
What stands out to me more than all the other great things about South Beach Smoke is their customer service. When I was placing my first order, I went back and forth over two of the starter kits, and whether I should get more accessories, and how many extra cartridges I should order, and really I was just lost! So I called, and the gentleman I spoke with guided me through the different products, asked what I wanted ultimately for my daily use, whether I wanted a stronger nicotine dose or a lesser
one. I decided to go with the Deluxe Plus starter kit, for the many accessories and that it comes with 15 cartridges. He made sure I understood that the money back guarantee made it a no-risk venture, and it was very worth it to try these babies out. It was because of that excellent customer service that I am now totally smoke
free, because from the day my starter kit arrived, I have been happily e-smoking! THANKS!!!
I was a little skeptical of e-cigarettes, but decided to give them shot. What did I have to lose but a cigarette habit? Especially when they advertise a money-back guarantee! The prices are too good not to at least try them, and for all the benefits, I figured if there were any negatives I could probably deal if they worked like they said. To my satisfaction, they outperformed any preconceived notions I’d had, and were really delicious! They are different, and take a little while to get totally used to but, it’s not a big deal at all. I have now been using my SBS e-cigs for 4 months, with very good results. I haven’t had an actual cigarette in this
entire time, and cannot be more excited! Thank you, South Beach!
South Beach Smoke is such a good brand of e-cigarettes. I knew from experience how awful a lot of the others can be, and it is a total pleasure to be with these guys.
I like the battery design most of all. They last a really long time, go through a lot of puffing, and they are really nicely built. They do not get all hot like a lot of others, and they do not leak!!! For sure the best I have used.
I was not expecting an e-cigarette starter kit as a birthday gift, but it was the best gift I received for sure! My husband has encouraged me, coached me, stood by me for years as I tried to quit cigarettes. I had heard about e-cigs, but I really didn’t know a whole lot about them. I was excited to try them, and everything was really easy to put together. The 2-part system is really nice and convenient. I liked the feeling, and the vapor instantly. It was really rich, and really noticeable in my throat. The flavor took some getting used to, but after a couple weeks, it was fine, and enjoyable. Because of that birthday gift, I have been smoke free for two months. I am feeling better than ever to have accomplished something I never imagined could go so smoothly!
South Beach Smoke E-cigarettes are the BEST!!! I am really happy without the carcinogens and chemicals. My body is way happier without the hacking phlegm cough I had
to survive every morning. Vaping around my nonsmoking friends is really convenient, no one gets annoyed by my smoky smell anymore. If you smoke cigarettes, try these!
Amazing cartridges, no leaking and they work really well. Best e-cig flavors. Best vapor: South Beach Smoke does it all!
I love using South Beach Smoke e-cigs b/c they are the best out there. I tried a couple other types, my bf tried a couple other ones too, and it is so hard to find a brand that can do it all. Fantastic throat hit nice flavor and really long battery life are what I like best. Excellent prices and deals too, so join the home delivery!
South Beach Smoke is really good at what they do! I’ve never had an issue whatsoever, and I am thoroughly pleased in every way with my e-cigs, my accessories, and the level of service I always receive. It says a lot about a company to me when they are always innovating and coming out with new things to keep us hapy. I know I have found the best brand- the perfect fit for me! Wen I puff I entirely forget that I am using an electronic cigarette. I dont have craivings for cigarettes so I knos the nicotine in these works! My life is way better smoke free!
Having had numerous friends go the vapor smoking way in recent years, I finally decided to join them. I used to tease them, but after a while I realized these things were for real, and they were having great results for people I know personally. I had heard of a lot of the brands, but chose south beach smoke because not just my friends have good things to say about them. After looking at review sites I came across so many 5-star ratings that I knew this was the best brand to try first. I got the Deluxe Ultimate Starter Kit- nice amout of accessories and cartridges for the price. Shipping was done FAST- in 3 days everything arrived in perfect condtion and getting it all ready to use didnt take me long at all. When I tried it out, I was equally impressed because the flavor (menthol) and the standard battery size made me feel like it was a cigarette I was smoking- the vapor was a real match for the smoke i was used to! The difference in my life has been better than i ever imagined, I never thought I would quit smoking.
What I like about South Beach Smoke is there is no smell, I can vape in the house. I started getting tired of cigarettes and decided to get e-cigs. I checked out many websites and decided on the South Beach Smoke. I didn’t tell my husband until it came in and he likes the idea plus the idea of quitting. I have been vaping for 6 days and I love it.
if you smoked for as many years as I did- 26- and then had success with electronic cigs like me, you’d be a big believer and advocate too! I’m sure most of my friends and fam are sick of hearing about the wonder of vapor cigs, but I cant help it! I have seen the depths of tobacco addiction and i have now seen the light at the end of my tunnel with these products, and i am a changed man! I was 12 when i started smoking, and i am now 54 and feeling GREAT! I have been a South Beach Smoker since 2011
and before then i never thought i’d be able to quit! these make me feel like i am smoking, and they are just so convenient and clever! And my family truly is happy that i have gone this way, because not only is everyone happy that i am no longer a smoker, but i don’t smell gross anymore!
It only took about 5 days for my first purchase to arrive from South Beach Smoke, so my initial thoughts were that they were good just for making it fast. When I tried them I was even happier- such great quality right off the bat- heavey vapor . That was more than a year ago, and i am still with them because the level of quality has never dipped. they have since upgraded the batteries, added more flavors and sick accessories- even happier than i was in the beginning. vaping is not something i do to stop smoking- i love the nicotine and how it makes me feel, and using these is just better in every sense than tobacco. These are just wonderful!
I’ve tried several e-cigs and none of them came close to south beach smoke. I accidentally quit smoking using this, it is amazing. The menthol is really good, doesn’t taste like a pine tree like some other menthols. The vapor and throat hit are amazing.
Bottom line this is a product that works very well and the taste of the cartridges is wonderful BUT it is just way too long and heavy. Much longer than a real cigarette(the short version) the long version is ridiculously long. And this thing weighs a ton can’t hold it in your mouth like a real cigarette and I really miss that.
I started vaping with south beach smoke. Never even planned on it. Liked it so much I just quit after 25 years. I quickly learned it would be quite expensive replacing cartridges every day and was introduced to bigger mods. I found this very helpful to quit because it looked and felt like a real cigarette and I needed the feel of a cigarette to quit. In the end though, it isn’t very economical. Bottom line is if you are just quitting, get the express kit (about $30) and a box or two of the refills while looking into a bigger mod. The express kit even looks and feels like a pack of cigarettes you can put in your pocket or throw in your purse.
The product is OK. Had several bad products including batteries and chargers. Terrible website for ordering or customer service. Best is the phone service but often they are clueless too. However, it was livable until they got cheapo again on fulfillment. Switched to a very second rate company named OSMWorldwide. Slow, poor tracking. May be saving SBS a few bucks but they lost a good customer in me. Becomes a horrible experience.